Store policy
Overview
All sales are final, an exchange or store credit may be requested. Please send all order inquiries to support@jamiekuei.com.
EXCHANGE
Only defective or damaged items are eligable for exchange.
For items that are one-of-a-kind, where there is no stock for a replacement, you may request for another item at or below the value of your original purchase.
For items that are one-of-a-kind, where there is no stock for a replacement, you may request for another item at or below the value of your original purchase.
SHIPPING & returns
You will be responsible for the shipping costs of returning your item(s).
Processing time varies according to the nature of the product.
Unless stated otherwise in the product description, please allow 2-3 business days for order to be processed and shipped.
Shipping is only available in the United States, and Ground Shipping is the default shipping method. For international orders, or expeditated shipping requests, please e-mail orders@jamiekuei.com
Shipping costs are based on total weight of the order -
$4.99 for 1lb or less
$9.99 for 1lb+ to 3lb
$19.99 for 3lb+ to 5lb
Shipping is free for any order over $100.
Please expect shipping time of 1-5 business days.
Digital Products
Files will be available for download once payment is processed.
Unless stated otherwise in the product description, please allow 2-3 business days for order to be processed and shipped.
Shipping is only available in the United States, and Ground Shipping is the default shipping method. For international orders, or expeditated shipping requests, please e-mail orders@jamiekuei.com
Shipping costs are based on total weight of the order -
$4.99 for 1lb or less
$9.99 for 1lb+ to 3lb
$19.99 for 3lb+ to 5lb
Shipping is free for any order over $100.
Please expect shipping time of 1-5 business days.
Digital Products
Files will be available for download once payment is processed.
